I want to thank you very much for repairing and increasing the length of my Mack pack. I was surprised and, of course, pleased that there was no charge for this service.My experience with far too many companies is that Customer Service is little more than words. You are not one of these companies.
I very much appreciate Custom Service that is real action. I can assure you that I will be a positive spokesman to all about the quality company that you are.
Thanks again and regards,
North Carolina SailorFacebook
I just wanted you to know the sail is great! It is all that I hoped for. I'm immensely pleased. I Have it up and the dimensions are perfect . . . I haven't sailed yet, but I can tell from the sail's shape and size it is going to give outstanding performance. The Profurl (you sent together with hardware) also operates as advertised.
Dear Mr. Mack:
I received my new mainsail yesterday
for my Allied Seabreeze...and it looks great.
Wishing you all a prosperous new year,
thank you very much.
Colin: Thank you in advance with our Profurl unit. It was a pleasure to talk with someone with your product knowledge. Thanks for the tips. I will call you with my rigging needs in the future.
Our old Tayana just sings! Last year our roller Genoa, this year our main...we walk away from everyone. We have great sails because of you. We tell everyone how great you are. You truly know your stuff, and we appreciate you all a lot.